Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, takes effect 4th May. The software has been upgraded to support this.

Mar 2020


The Challenge of the Coronavirus & How Thesaurus Payroll Manager can Facilitate Remote Working

Businesses are understandably concerned about the steps they should be taking to manage the risk of COVID-19. This newsletter aims to provide reassurance to our customers that Thesaurus Payroll Manager is well prepared.

Many businesses are now putting in place precautionary measures to combat the spread of the virus and to protect their employees. The option to work from home is one of the primary ways businesses are changing the way they operate.

It would be advisable to devise an appropriate strategy to protect yourself, your clients and your staff members. This includes reviewing all internal software solutions to make sure they can facilitate remote working. We would like to reassure and update our customers with some advice on keeping their payroll running should they need to work remotely.

How Thesaurus Payroll Manager Facilitates Remote Working

While Thesaurus remains a desktop solution, the software can be installed at ten different locations on ten different PC’s or laptops. Thesaurus Payroll Manager payroll files can be accessed remotely through cloud environments like a shared server, Google Drive or Dropbox. This flexibility will allow users to continue to operate their payroll as normal. In addition, you can log into your Thesaurus Connect account to view your payroll information at any time.

Read our step-by-step guide that explains how to use Thesaurus Payroll Manager when working remotely.

Thesaurus Customer Support - Business as Usual

We are taking precautionary measures and are making a conscious effort to work remotely where possible. All of our staff can perform their roles from home, and all staff are issued with laptops and access to our phone and email systems. We are fortunate in that our support phone lines and our email support hub facilitate remote working. Therefore our customer support is still very much open for business and we will continue to support our customers. Apologies if you hear any domestic background noise while talking to a support operative. This may be unavoidable and we ask that you bear with us for the duration.

If you have any further questions or concerns, please contact our customer support team here.

Posted byKaren BennettinCoronavirusPayroll