Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.

Temporary Covid-19 Wage Subsidy Scheme - Checking refunds received in ROS

 

A search facility is available in ROS in order to view payroll runs which have included a Temporary Wage Subsidy Scheme claim.

This will allow users to view refund amounts made by Revenue for reconciliation purposes.

Users will also be able to view the reason for a refund claim being rejected, where this applies.




The following are the screens to follow in ROS in order to view the above:


 

 

 

 

  • Select the pay run you wish to view:


 



  • Details of the pay run and refund information will be displayed on screen:

 

 

 

 

  • Where a refund has been rejected, the reason will be stated as per the example below:

Need help? Support is available at 01 8352074 or support@thesaurus.ie.

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