Bad Debts

To write off a customer invoice as a bad debt, first ensure that the 'Bad Debts' nominal account is flagged for viewing within your Sales transactions screens:

Go to Setup > Show/ Hide Nominal Accounts:

  • Select 'Bad Debts' from the drop down list

  • Tick to flag the account for viewing in 'Sales' (if not already done so)

  • Click 'Update'



Go to Sales > Batch Entry:

  • Enter relevant reference, date and choose the customer (also enter a narrative if required)
  • Choose “Bad Debts” as the Nominal Account
  • Enter the VAT inclusive amount of the invoice as a MINUS and choose the VAT rate that was applied to the original invoice.
  • Post entry




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