Sep 2017

27

What do you mean…. “Do I have a backup?”

One of the most common calls I get on the support line is from a distressed customer who tells me they have lost their payroll information. Reasons for the loss of this information are varied and could be anything from a laptop being stolen, a virus attacking the computer, holding files to ransom or fire or water damage to the computers in the office.

The first question I’ll ask on a call of this type will be “do you have a backup?”. Honestly, I can’t tell you the number of people that say “No” to this. People are also mistakenly under the impression that we have a copy of their payroll data. Unfortunately this is never the case, we do not have access to the employer’s payroll information so this can add to the customer's stress levels as you can imagine!

We would always stress the importance of taking a backup of your payroll information. You would have your computers and office equipment insured against anything happening so why would you not do the same for your data? Think of your backup as your information’s insurance policy, after all it is almost irreplaceable or at the very least a major inconvenience to try and rebuild your payroll.

In a lot of cases, the call to our customer support line comes too late for us to be of any real assistance and the only advice we have to give is to start over and process payroll from the beginning again.
We never think anything like this will happen to us, but take it from me, it does, so go ahead and take out that insurance policy and backup before it is too late!

The following links will guide you to taking a backup in your software or book a demo of Thesaurus Connect our latest cloud add on that offers an automated online backup feature :


BrightPay UK: https://www.brightpay.co.uk/docs/17-18/backing-up-restoring-your-payroll/
BrightPay Ireland: https://www.brightpay.ie/docs/2017/backing-up-restoring-data-files/backing-up-your-payroll-data/
Thesaurus Payroll Manager: https://www.thesaurus.ie/docs/2017/processing-payroll/backup-data-files/

Posted byDonna WalshinPayrollPayroll Software


Sep 2017

22

Public Holiday Pay Entitlement

There can often be some confusion surrounding an employee's entitlement to pay for a public holiday particularly where the employee may be part-time or the public holiday falls on a day that the employee does not normally work.


It is also worth noting that not every bank holiday is a public holiday though in most cases they coincide. Good Friday is a bank holiday but it is not a public holiday. The following dates are the official public holidays in Ireland.

 

  • New Year's Day (1 January) 
  • St. Patrick's Day (17 March) 
  • Easter Monday 
  • First Monday in May, June, August 
  • Last Monday in October 
  • Christmas Day (25 December) 
  • St. Stephen's Day (26 December) 

Employees who qualify for public holiday benefit will be entitled to one of the following:

  • A paid day off on the public holiday 
  • An additional day of annual leave 
  • An additional day's pay 
  • A paid day off within a month of the public holiday

 

So, who is entitled to a payment?

  • Part-time employees qualify for public holiday entitlement if they have worked at least 40 hours in the 5 weeks ending the day before the public holiday.
  • Full time employees are not required to have worked up a minimum number of hours.

How to calculate the amount to be paid?

If the public holiday falls on a day which the employee would normally work:

  • Full-time employees are entitled to one of the above four options at the employer’s discretion.
  • Part-time employees have the same entitlement, so where the employee’s pay is a fixed amount the normal daily rate can be used. If the pay varies, the daily rate should be calculated over the 13 weeks immediately before the public holiday in question.

If the public holiday falls on a day which the employee does not normally work:

 

Further information can be found at Organisation of Working Time Act 1997.

 

 

 

Thesaurus Payroll Software

BrightPay Payroll Software

Posted byDonna WalshinEmployee RecordsPay/WagePayrollWages