Our goal is to create, deliver and support the best payroll, HR and accounting software products possible. But don't take our word for it – find out what our customers have to say below.
While using Thesaurus, I never have a problem but if I have a query, the phone support from Thesaurus is so good. Staff are very knowledgeable and good to explain.
We have been using Thesaurus here at The lake Hotel for many years. I find it to be easy to use, reliable and I find the customer support team to be very supportive and helpful to deal with any queries that I come across.
Thesaurus is an excellent product with an excellent support team and they are always making improvements to the product they provide. I am happy to recommend Thesaurus to others and hope to continue to support it for many years to come.
A no brainer system for small business owners like myself. Highly recommend
Not only user friendly but staff are always exceptionally helpful
Thesaurus is a great payroll software,it is so easy to use and very easy to understand
Our company have found Thesaurus Payroll Manager efficient and prompt in informing of any changes that would be occurring over the years. Their service when dealing with queries over the phone are clear and very helpful.
Happily using Thesaurus for over 20 years. It's constantly improving and you won't find a more competitively priced package for an enterprise with up to 120 employees in core busy season, 109 outside of core busy season.
I find Thesaurus Payroll very easy to use - my favourite feature is the way you can pay employees weekly, fortnightly or monthly.
When new payroll items are introduced, like paternity leave, Thesaurus keep all their support staff informed about the changes, so it only takes 1 call to be informed of ALL the related details and use Thesaurus accurately and work efficiently.
If you want to save time, get friendly advice and your call is always welcome, be a Thesaurus customer!!!
Great company, great product, but it's the fantastic support of very friendly & knowledgeable staff that really makes Thesaurus stand out from any other payroll package
Once again you and the Thesaurus Team have provided us with an excellent day’s training here in Kilkenny. The support we receive from your support team is excellent and our clients continue to rave about your products.
Thesaurus is a great easy to use little package with so many added benefits. It is reasonable and with great help facilities including videos but the call staff are always so helpful and efficient too. A great package for its price!
I wish to acknowledge the level of expertise from Thesaurus throughout the year. My dealings with the support team has always been positive and dealt with efficiently. I am very impressed with BrightPay and its many innovative and unique features. I feel it is the way forward for processing payroll and am looking forward to working with it.
I would just like to say that I have worked with Thesaurus Software Ltd going on twenty years. Thesaurus Software offer an excellent payroll package, professionalism and a high-level support service. The reliability of the software is superb.
The entire team are most courteous, polite and a pleasure to deal with and I would not hesitate to recommend them to any client or company.
Many thanks for your help & assistance but more importantly your patience this morning. As always, I get the best of help when I call with any problems. It is much appreciated.
Just a quick e-mail to say thank you for your excellent customer service from your staff. Your standard Thesaurus product is very user friendly but when an issue does arise your staff are excellent every time without exception.
I recently had an issue regarding our Thesaurus Payroll and I contacted one of your support technicians- Mr. Brian O’Keeffe. I don’t normally provide feedback on these matters but in this case I felt it proper. Brian was most professional and solved our issue with excellent attention, patience and in a very helpful manner. Well done to you all.
I wish to say a most sincere thank you to Vicky, Denise and Ann for your unbelievably patient assistance. I am a man in my seventies with Parkinsons, Hypertension, and poor memory, among other ailments, and this puts your achievement in perspective. You are all most gifted and an uplift to deal with.
I would like to take the opportunity to say how grateful I was for the level of support and help that I got yesterday from Brian O' Keefee when I rang with Query re reinstallation of Thesaururs Software on my PC. Brian mentioned that he is relatively new to the company and I can assure you given his patience and professionalism that he is an asset to the organisation.
It is a pleasure working with your packages which are both user friendly and easy to understand.
As an accountant I would have no hesitation in recommending Thesaurus Software to clients looking for payroll software as I know that they would be in safe hands.
The staff are very professional, friendly and courteous. They are very customer orientated and are continuously focused on customer needs.
We are very thankful for top quality support, on excellent software. Each member of the team is a precise expert in their field, sharing a great common knowledge. They are sharp and to the point, even requalifying the customers questions when the question is vague. Everyone is well able to work out detailed payroll situations and think on the spot.
I have always found the staff to be completely knowledgeable about the software, always supplying a solution to the problem at hand are they are incredibly helpful and approachable.
I would have absolutely no hesitation in recommending Thesaurus Software Ltd to any customer.
I have been using Payroll and Accounting software for twenty five years, and Thesaurus have been consistently one of the very best for support and customer care.
Whenever I have a problem, and this has always been due to operator's error rather than the software, they have sorted it for me quickly and efficiently. One of the things I particularly like is that when I phone, I don't have to wait while they find somebody familiar with my current problem. They are all equally skilled and knowledgeable.
I have always, and will continue to recommend Thesaurus for the ease of use of their software and the excellent support and customer care they provide.
As an accountant I find Thesaurus products to be very user friendly. The Thesaurus service is excellent with most queries solved within a working day which saves time and panic.
I would give thesaurus 10 out of 10 for service and products delivered.
I'm extremely impressed, both with your products and your colleagues! You have outstanding products and an equally outstanding support team.
I never experienced a more professional customer service, on every level, all the time. Each and every call is maintained with a helpful and professional attitude.
Knowing that your exceptional customer service continues after the sale plays a big part in my decision to use and highly recommend Thesaurus & BrightPay products. Would like to say a big THANK YOU.
I have found the customer support provided by Thesaurus to be second to none - it is a pleasure to contact the team because I know whatever issue I have will be resolved without any stress.
All queries are dealt with in an efficient professional manner and my clients are always made to feel valued when contacting the company. I genuinely feel as if the support team members are friends and colleagues rather than individuals in a remote location.
I have been a user of Thesaurus payroll for years and love and recommend the package to others. It is easy to use and even if you have a minor problem the customer service is always there to help. I have worked in several companies over the years and have installed Thesaurus even sometimes switching. Thank you for all your help and making your package better each year.