Our team of polite and helpful experts (located in Ashbourne, County Meath) is available via phone or email, ready to respond to any issues, questions, comments or feedback you may have.
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Yes! You will never catch us charging for expensive support packages or trying to profit from your need for help. We have been developing software for over 20 years and have always believed in free support. It's best for our customers and motivates us to create easy to use, problem-free software.
The standard version of the software will function for 3 weekly updates or 1 monthly update without an unlock code. If you have purchased the software, your unlock code can be found on your invoice. All information entered on the trial version is retained and is accessible when the unlock code is entered.
When you manually add your first employee/create a company using a Revenue P2C file, you are asked to indicate your first period number. This can be changed prior to processing payroll.
To change the start period number go to Help > About Thesaurus Payroll > Press F8 (Function Key 8) > Enter the correct start period number > Select OK
Yes there is quick and convenient way to generate a report of employee names and PPS numbers only.
This report can be found within Employees > Add/Amend Employee > Print List.
Similarly, to print all information for an individual employee you can go to Employees > Add/Amend Employees > Select Employee > Print.
Should you wish to pay a weekly-paid employee holiday pay in advance, this can be done within Payslips > Weekly Input or Payroll Preview/ Quick Edit
Please note: if there are any deductions set up for the employee e.g. pension deductions, these will automatically increment for the holiday weeks. Should you wish to turn off this automatic adjustment to deductions, this can done within ‘File > Amend Company Details’.
Should an employee request historical payslips from a certain period, these can all be printed at the same time.
Go to Payslips > Print/Email Payslips > select one of the following payslip types:
Highlight the employee name and click Print Employee History
Enter the period number you wish to print from, payslips will print from the period indicated to the most recent period processed.
Yes, there are two options available to transfer Thesaurus Payroll Manager from one PC to another:
Please note, if using the Bureau Version/moving multiple years, the most convenient option is the transfer using the installation folder.
For dedicated help, please see the links below:
Illness Benefit must be taxed by the employer, without exception, from the first day the employee becomes eligible for payment. Employers must continue to implement the instructions as per the Tax Credit Certificate (P2C file) issued by Revenue. Employers must deduct PAYE from any Illness Benefit received by the employee, regardless of whether or not the employer pays the employee while they are out of work on sick leave.
There are three possible scenarios for Illness Benefit, the scenario will depend on the company sick pay policy:
For dedicated help on the relevant scenario, please see the links below:
Some McAfee users may experience issues when downloading Payroll Manager. Our software is digitally signed and may need to be allowed through your antivirus to run.
Collsoft recently changed their database encryption. If you have difficulty importing, simply contact us and we will convert the file for you.