Our team of polite and helpful experts (located in Duleek, County Meath) is available via phone or email, ready to respond to any issues, questions, comments or feedback you may have.
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Yes! You will never catch us charging for expensive support packages or trying to profit from your need for help. We have been developing software for over 20 years and have always believed in free support. It's best for our customers and motivates us to create easy to use, problem-free software.
Yes, there are two options available to transfer Thesaurus Payroll Manager from one PC to another:
Please note, if using the Bureau Version/moving multiple years, the most convenient option is to transfer using the installation folder.
For dedicated help, please see the links below:
An employee’s leave date should be reported to Revenue in the final payroll submission made for the employee.
To process a leaver in Thesaurus Payroll Manager, enter their leave date at the time of entering the final payment to them and before you update the pay period.
Further information on processing leavers in the current pay period can be found here
To process a mid-period leaver (e.g. employee leaving mid-month)
Further information on processing a mid-period payslip and leaver can be found here
Click here to watch 'Processing a Leaver' video tutorial
Should an employee request historical payslips from a certain period, these can all be printed at the same time.
Go to Payslips > Print/Email Payslips > select one of the following payslip types:
Highlight the employee name and click Print Employee History
Enter the period number you wish to print from, payslips will print from the period indicated to the most recent period processed.
To process a 'post cessation' payment:
Further details on 'Processing a Post Cessation Payment can be found here
Yes, you can process wages in advance when going on annual leave. Always use the Revenue Payroll Notification (RPN) available at the time the payment is processed.
You must ensure you send the Payroll Submission Request (PSR) to Revenue in advance also.
Corrections must always be dealt with on the basis of 'follow the money'.
This means that if an employee has been underpaid/overpaid in a previous pay period, the correction of the underpayment/overpayment should be made in the next payroll run you perform.
Where an employee, however, has physically received a payment amount which differs to the amount shown in the payroll, this will require a 'correction submission' to be made to Revenue in order to rectify the error.
To perform this type of correction:
Further information on correcting a payment can be found here
If your employer file is on an incorrect start period number this can be changed prior to processing payroll.
To change the start period go to Utilities > Set start period for mid year setup > enter the correct period number > 'OK', the period number will now be amended.
When a ROS Digital Certificate is renewed it must be added to the software again.
Yes there is quick and convenient way to generate a report of employee names and PPS numbers only.
This report can be found within Employees > Add/Amend Employee > Print List.
Similarly, to print all information for an individual employee you can go to Employees > Add/Amend Employees > Select Employee > Print.
Should you wish to pay a weekly-paid employee holiday pay in advance, this can be done within Payslips > Weekly Input or Payroll Preview/ Quick Edit
Please note: if there are any deductions set up for the employee e.g. pension deductions, these will automatically increment for the holiday weeks. Should you wish to turn off this automatic adjustment to deductions, this can done within ‘File > Amend Company Details’.
Illness Benefit is subject to PAYE only, it is not subject to USC or PRSI.
Since 1st January 2018, employers are no longer required to tax Illness Benefit through the payroll.
Since this date, Revenue will adjust the employee's tax credits and cut off points via the Revenue Payroll Notification (RPN). Revenue will receive real-time interfaces of taxable Illness Benefit from the Department of Employment Affairs and Social Protection (DEASP).
As a result of this change there will be more frequent RPNs for employees. While employers are no longer responsible for taxing Illness Benefit through the payroll, it is extremely important to retrieve RPNs before processing payroll each pay period.
In addition, since 1st January 2018 Illness Benefit letters will no longer be delivered to the ROS Inbox.
Prior to 1st January 2018, employers were responsible for collecting PAYE due on Illness Benefit issued to employees.