Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.


Apr 2020

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Temporary Wage Subsidy Scheme - Operational Phase

The Temporary Wage Subsidy Scheme enters the operational phase on 4th May 2020.

In the operational phase, Revenue will provide all employers with details of the maximum subsidy and maximum top up for all employees currently on a J9 PRSI class and for any employees who might be placed on a J9 class during the remainder of the scheme.

This Revenue instruction will be in the form of a file (TWSS file) downloaded from ROS. It will not be an automatic download through the software but instead will require you to log in to your ROS account and download the file there. It will operate in much the same way as you would have downloaded P2C files in the past. The software will then import this file and update the subsidies of all J9 employees automatically.

This TWSS file will be available in ROS from 4th May and we will be releasing an upgrade to our software on the same day to cater for importing the TWSS file.

As the 4th May is a bank holiday, our support lines will be open on 5th May but we have plenty of on screen help and would ask that you only contact support if absolutely necessary.

This should be a one time download as the figures in the downloaded file will be based on payroll submissions made for January and February.

To ensure that you will be able to download the file, it is important that you know your ROS login certificate password and you should ensure that you have this to hand.

For your information, a preview of the relevant ROS screens can be viewed here.

Posted byPaul ByrneinCoronavirus