Oct 2017
10
Thesaurus Payroll Manager - Customer Survey - The Results are in!
Opinions and feedback from our customers matter to us. We love to hear comments and suggestions from users in order to improve the customer experience. Last month we conducted a customer survey to get an insight into what customers think about Thesaurus Payroll Manager and find out what new features our customers want.
The survey also looked at customer satisfaction rates, software performance and customer support. We were delighted to discover that Thesaurus Payroll Manager has a 99.6% customer satisfaction rate. Customers are also highly satisfied with our customer support team, with a satisfaction rate of 99.5%. Many customers agree that BrightPay saves them time (99.4%) and offers good value for money (99.6%).
Surprisingly, 43% of customers were not aware that Thesaurus Payroll Manager includes integration with One4all. This new feature was added last year and enables employers to seamlessly purchase One4all gift cards for employees.
The survey also looked at awareness of PAYE Modernisation. Nine out of ten accountants, bookkeepers and payroll bureaus said that they were aware of this new PAYE system, which will be effective from 1st January 2019. Meanwhile, one in five employers were unaware of this upcoming change. Thesaurus recently hosted a number of free PAYE Modernisation webinars, with a guest speaker from Revenue. The webinars incorporated everything you need to know about PAYE Modernisation. Watch the PAYE Modernisation training session on demand.
Customer Testimonials
We also received a number of customer testimonials from the survey - all of which will be added to the Thesaurus website in due course. Some of our favourite testimonials received include:
- "We have used Thesaurus for our payroll since 2001. Over the last 17 years our general accounting software has been changed 3 times but we have never found a better payroll system or had a reason for wanting to change..."
- "I found the support I was given by Thesaurus to be of the highest quality, with the empathy shown by Thesaurus employees to be extraordinary."
- "I have used Thesaurus Payroll in a number of companies and I found it much easier to use than any other payroll software I have encountered. It has always provided updates and changes required quickly without fuss. The newest addition, Thesaurus Connect has made life easy for me. Payslips automatically sent out to employees and the facility for them to view and print payslips as required has freed up a lot of management time for other duties."
- "The support staff are brilliant, they answer questions in everyday language and are committed to staying with you until you have a total understanding of the query."
- "Thesaurus Payroll Manager is the most cost effective change we have made to our business. From the standard paying wages to being able to email payslips, work out holiday entitlement and much more, this software package is worth its weight in gold. Saving us time and money. I wouldn't be without it."
Prize Winners
As a thank you for taking part in the survey, we are giving away four €50 One4all vouchers. We are delighted to announce that the winners are:
- John Ganly - Blanchardstown Amalgamated Sports Ltd
- Geraldine Grennan - PJ Grennan Ltd
- Elaine Donnelly - Irish Theatre Institute
- Eugene O'Donovan - SME Finance
The Thesaurus team will be in contact with the winners shortly.
We appreciate all the feedback received from this year’s survey and would like to say a massive thank you to everyone who took part.
Useful Links
May 2017
30
Thesaurus Payroll Manager - Customer Update
PAYE Modernisation - An Update
From 1st January 2019, whenever Irish employers pay their employees, a file must be submitted (electronically) to Revenue containing details of these payments. Unlike the annual P35, this file must be submitted each pay period. Find out more about what direct effects this will have on employers.
Cyber Security - Keep your payroll data safe against Ransomware
Ransomware is when your files are held for ransom. It is a type of malware that essentially takes over a computer and prevents users from accessing their data until such time as a ransom is paid. Learn more about keeping your payroll data safe.
Thesaurus Payroll Manager to discontinue Windows XP support
The technology that Thesaurus Payroll utilises will be updated and improved from January 2018. As a result of this improvement, Payroll Manager will no longer be able to run on Windows XP operating systems. This technological enhancement brings many performance, reliability and security improvements.
Do you need help with your employee contracts?
Our sister product, Bright Contracts enables you to create tailored, professional contracts of employment and staff handbooks. What was once a very expensive and time-consuming process can now be done on your PC.
Request a demo / Find out more
Have you heard of our other payroll product BrightPay?
BrightPay is a payroll product that provides superior features and functionality for bureaus. You can easily import your employer information into BrightPay from Thesaurus Software. What’s more it’s only €299 for a bureau licence.
Have you tried Thesaurus Cloud?
Thesaurus Cloud is an optional cloud and HR add-on which offers an online self service portal for employees, secure cloud backups, annual leave management and more.
Be careful of discrimination in job interviews
When conducting an interview you may veer off your pre-set questions when building rapport with a candidate and to do a little digging in some areas, however asking the wrong question could leave you at risk of a hefty discrimination claim.
May 2017
23
Thesaurus Payroll Manager to discontinue Windows XP support
The technology that Thesaurus Payroll Manager utilises will be updated and improved from January 2018. As a result of this improvement, Thesaurus Payroll Manager will no longer be able to run on Windows XP operating systems. This technological enhancement brings many performance, reliability and security improvements, while also opening up new possibilities for our development team to add further functionality. Users will not notice any obvious difference using Thesaurus Payroll Manager 2018 compared to previous versions as all the changes are operating in the background.
Microsoft discontinued support for Windows XP in April 2014. This means that Microsoft are no longer releasing upgrades for these systems. Although Windows XP machines may still work normally, it does mean that these PCs are more vulnerable to security risks and viruses.
If you are still using Windows XP, you should consider upgrading to a newer PC or operating system. Due to the greater security risks, more and more programmes and applications are discontinuing support for Windows XP. Internet Explorer 8 is also no longer supported. If your Windows XP PC is connected to the Internet and you use Internet Explorer 8 to surf the web, you might be exposing your PC to additional threats.
These security threats became a reality for many Windows XP users in recent weeks with more than 200,000 organisations becoming victims of the widespread ransomware attack, WannaCry. This cyber attack affected organisations across the globe, including hospitals, banks and government agencies. The majority of these victims were using outdated or older Windows operating systems, such as Windows XP and Windows Vista.
While we do apologise for any inconvenience this change may cause, it is the best decision for our customers’ security and user experience.
Useful links:
May 2017
15
Protect your payroll data against Ransomware
Ransomware, like the name suggests, is when your files are held for ransom. It is a type of malware that essentially takes over a computer and prevents users from accessing their data until such time as a ransom is paid. The ransomware encrypts data on the computer using an encryption key that only the attacker knows. If you want to decrypt them, you have to pay. If the ransom isn’t paid, the data is often lost forever.
A ransomware attack, also known as WannaCry or WeCrypt, recently spread across the globe and is believed to have affected over 200,000 organisations. The cyber-attack struck banks, hospitals and government agencies in more than 150 countries, exploiting known vulnerabilities in Microsoft operating systems.
How to protect against a ransomware attack?
- Think before you click – It is important to look for malicious email messages that are often concealed as emails from companies or people you regularly interact with online. It is important to avoid clicking on links or opening attachments in those messages, since they could unleash malware. However, unlike many other malicious programs, WannaCry has the ability to move around a network by itself. Once the virus is inside an organisation, it will hunt down vulnerable machines and infect them too.
- Keep software up to date – Users should ensure that security updates are installed on their computer as soon as they are released. Last month, the NSA revealed software vulnerabilities in a Windows Server component which allows files to spread within corporate networks. Since then, Microsoft has released software patches for the security holes. Anyone who applied this patch more than likely was not affected by WannaCry. However, not everyone has installed these updates and so these users are susceptible to an attack. It is also important to note that the vulnerability does not exist within Windows 10, but is present in all versions of Windows prior to that, dating back to Windows XP. Support for Windows XP was discontinued in 2014, and so if you are using XP it is recommended to upgrade to a more secure system. It is important to keep all software packages up to date to maximise protection against attacks.
- Keep backups of data files – Users should regularly back up their data, which will make it possible to restore files without paying a ransom. This can be done by saving files to a USB key, external server or a cloud sharing facility such as Dropbox or Google Drive. Individual software packages may also offer a backup facility, enabling you to automatically back up sensitive data, for example Thesaurus Cloud allows users to easily backup payroll data.
How can Thesaurus Cloud help?
Thesaurus Cloud is an optional add-on to your payroll software that allows employers to automatically and securely backup payroll data to a highly secure cloud server, ensuring that you will never lose your payroll data if you are the victim of an attack.
You may decide that you only want to use Thesaurus Cloud for payroll backups, however, the features listed below can also be availed of.
With Thesaurus Cloud, employers can invite their employees to their own self-service portal. Employees can login to their own personal account, be it on their PC, tablet or smartphone, where they can view payroll documents relevant to them, with a full history of payslips and P60s. Employees can also request annual leave and view annual leave remaining through their portal.
Furthermore, Thesaurus Cloud provides users with an annual leave management facility and a document upload facility, where all information is stored within the same location. With the document upload, employers can upload employee contracts & staff handbooks, training manuals, employment documents and much more, which can be accessed by employers and employees on any device.
Find out more about Thesaurus Cloud with an online demo.
Nov 2014
12
Join our Free Employment Law Breakfast Meetings!
Here at Thesaurus Software, we like to look after our customers. That's why we are offering FREE Employment Law Breakfast Meetings to assist our customers with some topical employment law updates. Our employment law experts will also talk attendees through how to best manage these employment law issues in the workplace.
The two hour seminar will cover a range of topics including:
- Managing Sick Leave
- How to handle workplace theft
- Employee dismissal - what you need to know
- Employment Law Update
Following positive feedback from attendees at previous seminars we have decided to run a series of similar events across Ireland. Our next breakfast meetings will be held later this month in Cork and Kilkenny, as follows:
- Thursday 20th November: Rochestown Park Hotel, Cork
- Thursday 27th November: Lyrath Estate Hotel, Kilkenny
At both venues, registration will take place from 8.30am - 9.00am, complimentary tea/coffee and pastries will be provided. The seminars will run from 9.00am until 11.00am.
If you would like to attend one of these events, please email Rachel@thesaurussoftware.com with your name, company name and phone number.
Book early as places are limited and booking out fast!
Oct 2014
23
Breakfast with Bright Contracts
Thesaurus Software had an interesting morning yesterday as we had our first Employment Law breakfast meeting. We met with a number of our customers at the Pillo Hotel in Ashbourne for a two hour employment law seminar.
The morning had a particular emphasis on our HR software Bright Contracts and the importance of having employment contracts and employee handbooks in the workplace. The topics under discussion throughout the morning included:
• Managing sick leave
• How to handle workplace theft
• Employee dismissal - what you need to know
• Employment law update: The Whistleblowing Bill and The Workplace Relations Bill
We were delighted with the turnout for the event and really enjoyed meeting our customers and answering their queries. With the morning being a great success, we are starting to plan more breakfast meetings in various locations across Ireland.
Sep 2014
2
All Good Things Must Come to an End
I guess the old saying that "all good things must come to an end" is true. We learned this first hand in the Thesaurus Software office last week when we had to say goodbye to one of our most valued colleagues, Gerri McGinley.
Gerri began working for Thesaurus Software almost 14 years ago when she began her role as a customer support agent. Ever since, Gerri has been a dedicated, fun-loving, team-player and has been a great asset to the customer support team. We will long remember the hard work and happy moments we have shared.
The final farewell took place on Saturday night when the Thesaurus Software team gathered for Gerri’s retirement dinner. Not only was Gerri a colleague, but a friend to everyone here at the office. Although it is sad to see her leave, we wish Gerri every success in the future.
