Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.

Restoring your payroll data

 

To access this utility go to File > Restore Data Files:



 


  • Select the location of your backup e.g. USB key, Network drive etc.

  • Highlight the company that you are restoring the data files for.

  • Click 'Restore' to restore the payroll data files from the desired location

 

Points to note

 

  • if the company is not set up in the software, the program will automatically detect this and will set up the company from the backup. Therefore, there is no requirement to set up the company first under 'Add New Company'.
  • in some instances, a restore will not be possible - for example, if you attempt to restore an older backup over a current dataset that has more payroll submissions submitted to ROS in it, you will be given the following prompt: 



Need help? Support is available at 01 8352074 or support@thesaurus.ie.

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