Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.

Error 1014 - Invalid ROS Certificate


Should you suddenly receive this error number when retrieving RPNs or submitting PSRs, and your digital certificate has been working successfully to date within Thesaurus Payroll Manager, then we recommend simply closing out of the software and re-accessing it to try and resolve.

 

Need help? Support is available at 01 8352074 or support@thesaurus.ie.

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