Our support lines are extremely busy as a result of the Temporary Wage Subsidy Scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Also, please note that all of our staff are working from home and may be answering your call in a sometimes chaotic home environment. Please be patient with us.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, takes effect 4th May. The software has been upgraded to support this.

Force early return from holidays

In the event that too many holiday weeks have been applied to a weekly paid employee's payslip, the 'force early return from holidays' utility facilitates the re-instating of an employee in a pay period which has previously been marked as a holiday week in error.

This utility can be accessed within Utilities > Force early return from holidays


  • Select the employee who you wish to re-instate using the drop down menu

  • Click Force early return

  • At the prompt, enter the word CONFIRM to force an early return for the employee. Click OK


 

 

The employee's holiday week(s) will now be reset and the employee will now be available for processing in the current pay period.


Please note: this utility should only be used in exceptional circumstances and where there is no other option available. Forcing an early return can result in an overstatement of insurable weeks and incorrect PRSI calculations. It may also result in tax being underpaid, if the employee is on a Week One basis.

Need help? Support is available at 01 8352074 or support@thesaurus.ie.

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